Service Center Coordinator

il y a 1 semaine

Gent, Flandre, Belgique Volvo Group Temps plein
Belgium

Position Description

Introduction
Service Market Logistics (SML) is part of Volvo Group Trucks Operations (GTO). We have 5300 employees on more than 60 locations world-wide. Our job is to design, manage and optimize the Service Market supply chain for all Volvo Group brands.

This includes making sure that spare parts are distributed from supplier through our warehouse to the dealers, ensuring availability of parts everywhere in the world.

We make sure all logistics services are delivered with world class operational excellence. If you enjoy being in the center of the action, then this may be the right position for you.

This is us, your new colleagues.


Service Center & Transport Parts Management is a part of the Gent/EU Region within GTO Service Market Logistics and we are responsible for the distribution of aftermarket products, from supplier to our warehouses and all the way to the customer.

The Service Center Coordinator has responsibility to manage a portfolio of dealers in various countries for Volvo Truck, Bus and Penta brand.

In the daily business of our dealers, timing is everything.

Do you just love to...
Are you the one that can take us on the future journey? Are you curious about how digitalization can improve customer satisfaction and service to our dealers?
Then you might be our new colleague.

Your responsibilities in this role:

  • Provide direct internal and external communication
  • Install processes and routines
  • Be an important stakeholder in projects
  • Solve problems and support dealers with nonstandard questions
  • Work with a lean mindset to avoid reoccurring problems
  • Support development to improve End2End flows

Are you the one?
A person who takes on a challenge with a positive mindset and a smile
You communicate in a customer friendly way and you are a team player who can easily collaborate with other stakeholders

  • You have cultural awareness and strong language skills
  • You are passionate about expanding your knowledge
  • You have a strong connection with automation
  • You have strong analytical skills in order to play around with large amount of data
  • You have the ability to understand and present data in an understandable manner
  • You have a bachelors' or a Masters' degree or experience in an equivalant profession.

A perfect match?

  • Attractive salary
  • Restaurant on site
  • Meal vouchers
  • Flexible hours within a reasonable margin
  • Part of a large organization
  • Social environment

Let's do this
Do you want to be a part of our journey? Then we are hoping to hear from you Let's do this

Hiring Manager:
Dimitri Van Den Broecke

HRBP:
Madeleine Ahnström
SG3

About us
A new era is here. Technologies such as big data, automation and artificial intelligence are changing the way we look at manufacturing and logistics.

Volvo Group Trucks Operations is the organization responsible for truck manufacturing and logistics within the Volvo Group and is shaping future industries.


Volvo Group Trucks Operations encompasses all production of the Group's engines and transmissions as well as the production of Volvo, Renault and Mack trucks. The organization is also responsible for spare parts supplies to the Group's customers and for designing, operating and optimizing logistics and supply chains for all brands. Together, Volvo Group Trucks Operations represents 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global industrial footprint offers an opportunity for an international career in a state-of-the-art industrial environment, in which continuous improvement is the foundation. Join our teams as well

Auto req ID
138030BR

Organization
Group Trucks Operations

State / Province
Oost-Vlaanderen

City/Town
Gent (Oostakker)

Employment/Assignment Type
Regular

Travel Required (maximum)
Occasional Travel

Functional Area
Logistics

T00:00:00Z

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