Business Process Analyst

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique iStorm Temps plein
The Operations team, based in Brussels consists of 3 sub-teams focusing on Policy & Broker Management, Claims and Benefits.

As a Business Process Analyst you will be part of one of these sub teams and will report to the team lead.

You will be responsible for analyzing and continuously improving operational processes and the policy database used for the management of all life insurance portfolios that the company acquires.

You will thus be a key enabler to achieve the business objectives and you will provide support to the smooth integration of newly acquired portfolio's.


RESPONSIBILITIES

You will have the following responsibilities:

  • Elaborate documented guidelines and procedures within your area of competencies and support their implementation;
  • Ensure the analysis of the policy database and evaluate the impact of acquisitions and all kinds of projects on the system and on the operational processes;
  • Implement all changes, improvements and follow-up of bugs of the policy database (UL3 platform) to ensure accuracy, efficiency and optimal functioning of the database;
  • Ensure policy administration is compliant with applicable fiscal and legal framework (including first line AML formalities) and company guidelines and procedures and assist the business with defining actions in view thereof;
  • Prepare and execute tests of processes and calculations in order to check and ensure quality and reliability of developments;
  • Collaborate with all internal and external parties involved (such as Operations, IT, Change, etc) by developing a relation of trust.
  • During busy periods, you will be back-up of or provide support to the operations subteam.

ROLE REQUIREMENTS

  • Minimum 5 years of relevant experience in the Life Insurance sector;
  • Experience in project management, drafting policies and/or with change management is a strong asset;
  • Knowledge of UL3 (policy management platform) or other policy management platforms and qualification of PCP ('Person in Contact with Public') is an asset.
  • Sound knowledge of MS Office (Word, Excel and Power Point);
  • Professional knowledge of Dutch, French and English;
  • Strong affinity with numbers, analytical, detail and solution oriented, enthusiastic, energetic and entrepreneurial;

? You recognize yourself in those values: Commit & Own, Trust, Flexible, Collaborate and Learn.

  • Good communicator with all levels of the organization with high level of integrity, eager to learn and share knowledge, flexible and open-minded, team player, service minded and result oriented.
My client is a fast growing Life Re Insurance company based in Brussels. To support their further growth, they are currently looking for a Business Process Analyst ( Life Insurance, Policy, FR /EN / NL) with minimum 5 years of relevant experience and with fluency in Dutch, French and English to strengthen their Operations team in Brussels

OFFER:

  • The opportunity to bring added value and have an impact in a strongly growing and international reinsurance company;
  • A challenging position with complexity, a lot of variety and autonomy in a dynamic environment;
  • Many opportunities for personal development in a pleasant and driven team;
  • Flexible working hours, weekly home working possibilities and an attractive salary package with many fringe benefits.
  • Newly renovated and pleasant offices, with restaurant, fresh fruits, etc.

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