Contract Manager, Enterprise Software

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique Aspire Software Temps plein

Aspire Software is looking to hire a Contract Manager, Enterprise Software (SaaS) to bridge the gap between, Sales, Finance, and Operations


As a Contract Manager, you will work with an emphasis on the documentation and lifecycle management of contracts and agreements as well as providing business services and support for the department.

The Contract Manager will work closely with the sales and legal teams.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft's global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

What your day will look like:

  • Bridge the gap between Sales, Finance and Operations
  • Initiatives to reduce churn
  • Preparing the renewal letters and notifications
  • Managing the different facets of subscription and support renewals
  • Bridging between Sales, Finance and Operations on a daily basis
  • Preparing/assisting with renewal letters, quotations, invoices, and notifications
  • Positioning services and escalating pain points to the Sales and Customer Success team
  • Refining renewal strategies that proactively engage a client in chopping the churn rates
  • Proactively review agreements to identify action dates and/or issues
  • Prepare and execute monthly contract lifecycle meeting and follows up with contract owners before actionable dates
  • Resolves internal and external contractrelated issues
  • Identifies, defines and follows Standard Operating Procedures (SOPs)
  • Produce a draft of clientspecific contract documents with meticulous accuracy and ensure the content is thorough and meets the solution requirements
  • Ensure all Contracts have been through correct internal review procedures, including pricing, legal, accounting, tax, quality assurance, technical delivery, bid signoff as applicable and per O2O requirements
  • Work with the Sales team and other key contacts to expedite customer signature of contract documents
  • Work to map out and assign correct billingrelated parameters and coding for executed contracts prior to contract booking
  • Ongoing maintenance of projectrelated documents, contractrelated templates, and processes
  • Ensure completion and accuracy of all documentation associated with all suppliers and services
  • Create and maintains contracts in contract database and work with outside vendors

About you:

  • Minimum three years of experience working with contracts and legal documents in the technology or software sectors
  • At least a degree qualification or above
  • Able to skillfully manage a diverse workload and multiple competing priorities
  • Can provide thorough and organized execution of highly detailed tasks under time constraints
  • Have a meticulous and detailoriented nature, able to detect errors and inconsistencies
  • Organizational skills commensurate with the complexity of the role
  • Manage and improve internal procedures to ensure optimal team efficiency
  • Collaborate with other members of the team to ensure business needs are met
  • Superior written and verbal communication skills in English, Dutch and French including the ability to influence and confidently deliver messages using clear and concise language or to interpret complex agreements
  • Proficient with Microsoft Office Suite
  • Experience negotiating complex deals (both client and supplier)
  • Experience negotiating SAAS contracts
  • Previous experience drafting legal notices and amendments
  • Must be legally authorized to work in Belgium
There is room for career growth, and we want you to feel like part of the team

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