Head of Revenue Solutions Lead
il y a 2 semaines
This means:
we always assume that something is possible, even if it seems impossible. Well, especially so, actually.
Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier.
And our way of working smarter.Purpose of the job
Lead the IT Revenue Solution Tribe and Chapter Area organization, responsible for the transformation, development, maintenance, and operations of capability platforms covering mediation, charging, end user and partner billing, collections, commissioning and reconciliation for B2C, B2B and wholesale, having a direct impact on the continuity, results and image of Proximus.
Responsibilities
- As a member of the Corporate division, you actively contribute to the definition and implementation of the division's vision, mission and strategy.
- You lead and manage PO and Chapter owner and direct reports responsible for the development, operations and maintenance of the revenue platforms covering mediation, charging, end user and partner billing and settlement, collections, commissioning, and reconciliation for B2C, B2B and wholesale.
- You build/implement a plan to optimize revenue efficiency, deliverable's quality, and predictability.
- You define and drive target platform architecture and roadmaps in line with enterprise architecture and integrating short
- You establish strong collaboration with key business and customer stakeholders to improve customer experience.
- You ensure effective service levels to internal and external customers by effective realtime monitoring, incident and problem management and continuous improvement.
- You continue the Peak/Agile transformation: define and implement Tribe and Chapter OKRs, ensure good usage of TP, organize RWPs, homecoming days, Scrum of Scrums, PO Syncs
- You plan and manage in a predictable manner the budget according to overall targets and following corporate governance framework.
- You ensure lean and cost competitive (OPEX/CAPEX) operations through sourcing optimization, simplification, Dev Ops and AI driven automation.
- You manage strong squads and chapters with welldeveloped internal technical and leadership competences while effectively engaging external partners to raise team output and performance.
- You bring innovation with AI/ChatGPT and ensure adoption of new IT technologies required to achieve agile (CI/CD) and digital transformation (e.g. APIM, μServices, Cloud).
- You care about the think possible culture.
- You have minimum 10 years of experience in IT management.
- IT and telco knowledge with preferably experience in billing.
- You have a proven experience in IT architecture.
- You have an extensive experience as a leader.
- You are business and customer oriented. Your main contacts are CBU, EBU, FIN, CUO/BCR, demanding Tribes Leads (Omnicare, PM IT, Omnisales ), suppliers, partners and peers.
- You have strong communication and negotiation skills.
- You have a proven record of quality decision making.
- You are fluent in English and at least one of the national languages French or Dutch.
- We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like
- We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.
- We encourage personal growth. At the Proximus Academy, you won't even want to miss a session.
- We are, of course, committed to sustainability. What else did you think?
- We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities. (Please let us know if you have a talent for playing Santa Claus)
- We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives.
- We put our customers first. And because we are all customers somewhere, you already know what that means. That's good.
- And the everimportant worklife balance? We keep it in the right place.
here **(or apply) to discover what else we offer.
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