Klantenadviseur ondernemingsloket

Join us as a Customer Advisor at the business counter. At every stage of the process, you provide guidance to entrepreneurs and their businesses. Whether it's over the phone, via email, or in person at the counter. How do you do it? By standing next to the customer, brainstorming together, and identifying opportunities. You kickstart everything with your advisory words and handling the necessary administration. Looking for a fresh start? Become a part of our team and welcome to Liantis.

This is what your job entails:

• Starting up, adjusting, or ending a business. Whatever the phase, you guide the customer. Transitioning from a side to main profession? What permits are required for opening a restaurant? What needs to be done when there is a change in executives? With your advice and administrative support, everything falls into place.
• Whether the customer contacts you by email, phone, or in person with or without an appointment, you provide answers. Furthermore, you identify chances and opportunities. Have you considered hiring a student during busy times? Or planning for your retirement? You know what's best for the customer.
• Discussing your ideas with colleagues from the social insurance fund? Or becoming the expert within the team? Researching a new regulation on your own to enhance your expertise? Everything is possible, but rest assured that you have a supportive group of colleagues by your side. You also collaborate closely with partners such as Unizo.

On your first day of work, you will receive a warm welcome and begin your training for starters. This will ensure you start off on the right foot and learn the basics of each service. Subsequently, you will have time to settle in, with the study department always ready to provide updates. This will help you evolve as a Customer Advisor at the business counter.

About Liantis:

Liantis is a companion for those who are entrepreneurs and employ others. We stand by the side of the customer at every stage of their entrepreneurial journey: from starting as a self-employed individual to retirement. From hiring the first employee to developing your HR and welfare policy. How do we support? With an integrated approach, digitally and from sixty different locations in Belgium. This allows entrepreneurs to focus on their business confidently, while Liantis takes care of their HR matters.

Do you see yourself in this role?

• Preferably, you hold a bachelor's or master's degree. Some relevant work experience is a plus. However, what matters most to us is your drive.
• Business legislation is constantly evolving. And you evolve with it. You are eager to learn, ensuring you stay up-to-date.
• You are adept at communicating with customers, colleagues, and partners. Answering calls, asking questions, and making suggestions to the customer.
• Your approach is flexible in both actions and thoughts. This quality comes in handy as each day presents a new story, a new case to ponder.
• The Liantis team can always count on you. Because you are a team player. Are your colleagues in need of assistance? Does another office require phone support? You gladly lend a hand. This ensures we all work towards the same goal: delivering the best for the customer, Liantis, and ourselves.

Becoming a Customer Advisor at the business counter means becoming an ambassador for Liantis. You resonate with: standing side by side, getting hands-on, being genuine, and carrying these values forward.

What's in it for you?

• For your comfort:

You will receive an attractive salary package, which you can partially customize through our flexible remuneration system (extra holidays, bike leasing, etc.). In addition to your base salary, you will also receive meal, eco-, and gift vouchers. Achieving set goals will also lead to a comfortable bonus. However, the top priority is the well-being of employees. Both during work and beyond. Hence, we offer health insurance and a pension fund.

People are at the core of our organization. Therefore, at Liantis, we heavily emphasize personal development. You will have the opportunity to unleash your talents in a modern and professional work environment that is constantly evolving. Through e-learnings and organized training sessions. The result? A fulfilling career and continuous growth.

Rewarding goes beyond remuneration. We value your work-life balance. That's why you will have a flexible working hours scheme of 38 hours per week. Telecommuting? Not during your initial training, but afterward: definitely. Additionally, you will enjoy 32 vacation days with a full-time position.

Would you like to be a part of our welcoming Liantis family? Whether you are seeking a new challenge or need more information. Apply online or reach out to us via our contact information.

Explore the opportunities, feel the atmosphere: our vacancies in motion