Virtual Support Associate for Technology
il y a 2 semaines
Nous recherchons un(e) candidat(e) qui a une expérience significative dans le soutien technique et la résolution des problèmes. Le candidat idéal aura une connaissance approfondie des systèmes informatiques et des technologies de l'information, ainsi qu'une excellente capacité à communiquer avec les clients.
Les principales responsabilités comprennent:
- Fournir un soutien technique aux clients par téléphone, e-mail et chat en ligne
- Résoudre les problèmes techniques et fournir des solutions
- Fournir des informations et des conseils aux clients
- Documenter les problèmes et les solutions
- Maintenir des niveaux élevés de service à la clientèle
Les qualifications requises comprennent:
- Expérience significative dans le soutien technique et la résolution des problèmes
- Connaissance approfondie des systèmes informatiques et des technologies de l'information
- Excellentes compétences en communication et en service à la clientèle
- Capacité à travailler de manière autonome et à prendre des initiatives
- Excellentes compétences en résolution de problèmes et en analyse
Si vous êtes intéressé(e) par ce poste, veuillez postuler sur beBee. Nous attendons avec impatience votre candidature
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