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Senior Manager, Sustainability Communications
Il y a 3 mois
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Senior Manager – Sustainability Communications will develop and implement the Sustainability communications and engagement strategy to build and protect the company's reputation globally in support of strategic and business objectives. This includes defining the strategy, KPIs definition, and the tactical implementation plan and plan across all audiences, through multi-channels including gaming, videos generation, a monthly report, new updates, leadership communications, media, external influencers and corporate/executive social media efforts.They will support the NTT DATA, Inc. Sustainability Business Officer, and his leadership team, the External Relations, Marketing, Internal Communication and HR teams to develop NTT DATA's positioning, narrative and key messages, creating a consistent view of the company's Sustainability agenda globally.
The successful candidate will be a member of the Global External Relations Council and the Global Internal Communications Council, assisting in driving globally integrated communication and engagement campaigns
Working at NTT
Editorial schedule & content:
Develop and maintain the Sustainability Business' internal and external communications plan, aligning activities and strategic messages across all audiences. Drive the creation of editorial storylines, thought leadership themes, communication and engagement activities through high-quality written communications (including key messages, talking points, etc.) and multi-media content to achieve global objectives and business outcomes aligned with corporate narrative and brand messaging that adhere to global corporate standards and communication governance. Work with relevant teams and leaders to develop, manage and drive an editorial schedule that is globally relevant and differentiates NTT DATA from its competitors.Media Relations:
Own the overarching Sustainability media relations strategy for NTT DATA and work with relevant agencies and team to deliver high impact media coverage in top tier, business, technology and vertical media. Cultivate and maintain strong relationships with top tier global, bloggers and other media influencers to ensure NTT DATA's story can be proactively pitched to maximize positive share of voice globally. Contribute to the global calendar of media story opportunities mapping the global news agenda, media enquiries and tracking media coverage sentiment. Work with the NTT DATA, Inc. Sustainability Business Officer and other colleagues to maximize media opportunities and exposure for NTT DATA's executives and subject matter experts. Execute on NTT DATA's external response plan to managing crises and issues.Digital and social strategy:
Utilize the full mix of channels (including live, digital and social, internal and external) along to reach and engage targeted audiences, identifying and implementing new approaches, technologies and innovations. Develop Sustainability's Global Communication strategy and plans as part of wider internal & external communication planning. Ensure Sustainability content on our company's social media channels helps build reputation, increase audience engagement with our Sustainabilty agenda and support business objectives.Thought leadership execution
Develop and execute on Sustainability Business Officer profiling program to elevate profiles within external audiences to ensure appropriate positioning and credibility. Develop and execute on the Sustainability thought leadership strategy and position NTT DATA's 'white space' in external communications channels.Strategic counsel
Support and advise the Sustainability Business Officer and wider leadership team(s) on best practice strategic and tactical internal and external communications.Agency management
Own Sustainability relationships with communications agency/ies (if appropriate) to drive impactful result and deliver agreed programmes within budget.Data & insights
Support global communication effectiveness surveys, measurement and feedback mechanisms ensuring internal and external best practice is reflected and embedded in these. Use metrics and insights generated to drive improvement in external and internal communication and audience engagement. Help internal stakeholders in understanding drivers of engagement and take action to ensure continuous improvement in communication output that drive desired outcomes.Skills, attributes and qualifications
10+ years in a B2B Communications Management role, ideally in a technology or similar sector. Communications strategy development for internal and external audiences, employee engagement and change communication programs in a global organization with a track record of delivering solid, measurable results. Strong understanding of global and social media landscape and management of external matrix communities. Partner/agency management. Excellent stakeholder relationship management skills with ability to confidently convey subject matter expertise to agencies, media, leaders, peers and wider teams with gravitas. Financial and commercial acumen, able to identify and analyze business and audience needs to deliver messages through the most appropriate mix of channels. Experience of working globally and cross-culturally in a matrix environment. Ability to multi-task, managing multiple projects simultaneously, prioritizing workload, working extended hours when necessary. Hands-on and strategic. A team player who leads by example with high accountability for his/her actions. Specific knowledge and experience of Sustainability, Environmental, Social and Governance (ESG) an advantage. Excellent presentation and communication skills. An outstanding writer with the ability to create compelling messages that provides all audiences with a clear line of sight to business strategy. Good judgment, with a balance of confidence, maturity, refinement and high energy. Bachelor's degree or equivalent work experience. Qualifications or further studies in the fields of Employee Engagement, Internal Communications or Public Relations welcome.Skills Summary
Channel Management, Content Editing, Culture Change Initiatives, Employee Engagement, Internal Communications, Project Coordination, Project Management, Report WritingWorkplace type:
Hybrid WorkingEqual Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries. Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'. Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world. Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all. Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.