Ready for a new challenge? Our clients are the leading brands in Europe, and they're looking for a variety of digital talent for their teams.

We'll help you reach the next level with a job perfectly suited for your unique skills and aspirations.

About Ariad:

We're the digital consultancy & staffing firm that leading A-brands in Europe count on to make digital transitions happen. We partner exclusively with brands like Samsung, Carrefour, ING, Orange and MediaMarkt.

We bring together Europe's finest talent and develop successful teams that create digital customer experiences that people want, love and talk about.

Ariad consultants are specialized in digital marketing, e-commerce, digital communication, digital analytics, marketing automation, digital product design and digital transformation.

About our role:

Our client, a well-known insurance and banking company, is looking for a talented and passionate individual to join their team as a Conversational Designer & UX Writer.

In this role, you will be responsible for migrating all customer journeys to the new platform.

What you will be doing:

In collaboration with the Business & ICT stakeholders, you actively contribute to the new platform of the (chat) bot and you will be a key business player in the project.

You create and optimize the bots customer flows and also for a good user experience.

You participate actively in the identification of needs, impact analysis, proposals.

You train the Bot to better understand what customers are saying to them.

You analyze the data to identify opportunities to improve the bot.

You develop solutions and support implementation.

You ensure strict prioritization based on customer value and the company.

You manage possible incidents (evaluate criticality, communication, debugging).

What you bring:

Knowledge of or strong affinity with the AI & NLP

Strong affinity with Digital (chat(bot), website, mobile apps etc...).

Data skills (e.g. Java script, SQL, Python...) is a plus

Strong communication skills (written and oral) in Dutch with good understanding of French and English

The offer:

Contractor collaboration. 12 months mission with possibilities on extensions.

Digital recruitment process and onboarding to the company.

Work for a well-known bank and insurance company and have an impact in its market

You will have the opportunity to work with a dynamic and ambitious team, and be a key player in driving fantastic user experience.

Why become an Ariad Consultant?

You're joining an impressive network of +100 digital consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed, and drive innovation.

You will never be a number: we match you with projects that suit your skills and ambitions.

Personalized follow-up & honest feedback guided by our Digital Talent Managers.

Gain a rich community of other digital professionals at quarterly events and meetups

Join our annual Workcation event in sunny Southern Spain

Ongoing opportunities to learn and grow professionally including personal and professional development and guidance

Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Decathlon and many others

(Curious to learn more? See what the A-team has to say or browse these articles and our Ask A Consultant series for an inside look at life on the A-team)

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