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Virtual Support Associate for Technology
il y a 2 semaines
beBee Professionals recherche un(e) Assistant(e) de Support Virtuel pour la Technologie pour son siège à Arlon.
Les principales responsabilités de ce poste sont les suivantes:
- Assister les clients et les utilisateurs finaux avec des problèmes techniques et des questions liées à la technologie;
- Fournir un soutien technique et des conseils aux clients et aux utilisateurs finaux;
- Résoudre les problèmes techniques et les questions liées à la technologie;
- Fournir des mises à jour et des informations sur les produits et services;
- Assurer le suivi des demandes et des problèmes des clients et des utilisateurs finaux;
- Fournir des rapports et des analyses sur les demandes et les problèmes des clients et des utilisateurs finaux.
Les candidats doivent avoir les qualifications suivantes:
- Diplôme en informatique ou expérience professionnelle équivalente;
- Expérience pratique avec les technologies informatiques et les systèmes d'exploitation;
- Connaissance des produits et services informatiques;
- Excellentes compétences en communication et en service à la clientèle;
- Capacité à travailler de manière autonome et à prendre des initiatives;
- Bonne connaissance de la langue française et de l'anglais.
Si vous êtes intéressé(e) par ce poste, veuillez postuler sur beBee. Nous attendons avec impatience votre candidature
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