Store Manager Antwerp
il y a 1 semaine
You're whip-smart and know that in today's world, a job is more than a job - it's about working in a field that inspires you.
We value diversity and each individual's unique contribution that makes Esprit a fantastic brand - and place to work.Join the Esprit Family and be part of an international lifestyle company where you can make a positive impact in the world of fashion.
We are looking forStore Manager Antwerp
to support our Team. (ID 27762)
Role Overview:
As the Store Manager of our Esprit Antwerp store, you will be responsible for the overall operations and performance of the store.
Key Responsibilities:
Leadership and Team Management:
- Lead, mentor, and motivate a team of sales associates, ensuring exceptional customer service and teamwork.
- Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
- Create and maintain a positive and inclusive work environment that encourages growth and development.
Sales and Business Performance:
- Drive sales growth by implementing effective sales strategies and promotional activities.
- Analyze sales data and trends to identify opportunities for improvement and growth.
- Monitor KPIs and implement corrective actions as needed to achieve sales targets.
Customer Experience:
- Ensure that every customer receives an outstanding shopping experience that aligns with the Esprit brand values.
- Handle customer inquiries, feedback, and complaints with professionalism and empathy.
- Train and empower the team to provide excellent customer service.
Visual Merchandising and Store Operations:
- Maintain the store's visual standards to create an engaging and appealing shopping environment.
- Oversee inventory management, including stock replenishment and stockroom organization.
- Ensure adherence to operational procedures, policies, and security measures.
Staff Development and Training:
- Identify training needs and develop training programs to enhance the skills of the team.
- Foster a culture of continuous learning and development among staff members.
- Provide coaching and guidance to improve individual and team performance.
Qualifications:
- Previous experience as a Store Manager or Assistant Store Manager in the retail fashion industry is preferred.
- Strong leadership skills with the ability to inspire and guide a diverse team.
- Excellent communication and interpersonal skills.
- Passion for delivering exceptional customer service.
- Resultsoriented mindset with a track record of achieving sales targets.
- Understanding of visual merchandising principles.
- Proficiency in using retail management software and MS Office Suite.
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