Project Operation Support

il y a 2 semaines


Evere, Région de Bruxelles, Belgique Unique Brussels Temps plein
Privaat extern verzelfstandigd agentschap van de Vlaamse overheid. Functieomschrijving
  • Je coördineert de operationele zijde van de toegewezen projecten tussen de leverancier (studiebureau, aannemer,...) en de klant (overheid, zorgsector,...).
  • Je beantwoordt (projectgerelateerde) vragen van klanten telefonisch of via e-mail.
  • Je begeleidt klanten met vragen over de projectportalen.
  • Je geeft commerciële leads door aan het sales team en vragen over leveringen aan de klantendienst.
  • Je staat in voor het verkrijgen van ontbrekende gegevens van klanten.
  • Je rapporteert problemen aan de toegewezen projectleider en indien nodig aan de Manager Energie-Efficiëntie maar staat zelf in voor de eerstelijns probleemoplossing (user management).
  • Je plant op vraag overlegmomenten met klanten en leveranciers in.
  • Je stelt in samenspraak met de projectleider begrijpelijke en correcte rapportages op, detecteert noden en plant proactief naargelang.
  • Je voert datacontroles uit, zet nieuwe rapporten op, past aan waar nodig en test in nauwe samenwerking met het datateam.
  • Je ondersteunt de projectleider met het goede verloop van de toegewezen projecten.
  • Je verzorgt ondersteunende administratieve taken.
Profiel
  • Je beschikt over een Bachelordiploma of gelijkwaardig door ervaring.
  • Je werkt vlot met Office 365 en in het bijzonder met Excel.
  • Kennis van SharePoint of Microsoft Project is mooi meegenomen.
  • Je bent een communicatieve teamplayer.
  • Je werkt gestructureerd en nauwgezet en stelt graag (procesmatige) orde op zaken.
  • Je beschikt over een dosis gezond verstand.
  • Je kan zelfstandig werken.
  • Je communiceert vlot en foutloos in het Nederlands.
  • Kennis Frans en/of Engels is een voordeel.
Aanbod
  • Salaris: tussen 2500 en €3.000 bruto
  • Extralegale voordelen
  • Uren: 39u / week met flexibel uren
  • Een goede opportuniteit in een bekende bedrijf

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