Eom Lead Consultant
il y a 3 semaines
Overview:
Make Progress Thrive
We succeed when we make our clients successful. We collaborate to sharpen our insights and amplify this success. We execute with excellence. Always.
We help customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and cloud experience.
The Role
The
***
EOM Lead Consultant
What will you do?
- Act as primary support consultant and should be able to independently support customer in connection with Manhattan EOM.
- Analyse and proactively troubleshoot and resolve more moderately to high complex issues that arise in production environment.
- Key activities include client management, issues prioritization, issues resolution, testing, solution delivery, expectation management and client communication.
- Guide client for the additional functionality.
- Mentor other consultants within the team.
- Ability to work closely with technical teams, internal professional services, and product engineering team.
Who are we looking for5 to 8 years of experience in Implementation, support and maintenance experience in Manhattan EOM- Demonstrated experience working with global teams Understanding of the SNOW / JIRA- Should have SQL Knowledge- Nice to have Retail Domain Experience- Should be able to connect with the difference cross-functional team- Can work on adhoc request from Business- Should be able to perform the daily task in tight schedule and timeliness- Should have analytical and logical mindset- Must have customer facing experience and should be able to manage 6-7 members of team.
What working at Wipro offers
A competitive remuneration package including extended fringe benefits.
Being part of the local Wipro Benelux family and also supported by enthusiast colleagues spread over the 6 continents.
A state-of-the-art training platform so you can grow and become the best version of yourself.
A dynamic working environment with room for personal development
A career path within a global leading Technology firm
At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ
About Wipro
Wipro is a leading global information technology, consulting and business process services company.
We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 260,000 dedicated employees serving clients across six continents.
Together, we discover ideas and connect the dots to build a better and a bold new future.**_
Diversity and Inclusion at Wipro_**- We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.
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