Are you ready to be the hero of our guests? Is providing exceptional guest service your top priority? Then, come and join us at the Radisson Hotel Group to Make Every Moment Matter, where our guests can unwind and savor the experience.

At Radisson, our Guest Relations Team is the heart of the establishment, offering a warm welcome and friendly smile to ensure we go above and beyond in providing a memorable hospitality experience for our guests.

As a Bell Attendant, you will become part of a team dedicated to delivering outstanding service. We believe that with dedication and a positive attitude, anything is achievable, all while enjoying what we do.

Key Responsibilities of the Bell Attendant:

• Support the smooth operation of the guest relations department, ensuring the highest level of guest satisfaction throughout their stay
• Work collaboratively as part of a team to maximize guest comfort, responding promptly and positively to guest inquiries and issues
• Take ownership of all assigned duties, completing them efficiently and professionally
• Contribute towards achieving departmental goals and objectives, meeting hotel targets and initiatives
• Coordinate with superiors to control costs and inventory, maintain productivity, and achieve performance targets
• Develop and nurture professional relationships, upholding company values and culture
• Ensure compliance with all regulations and standards, with thorough planning and documentation for audits

Requirements of the Bell Attendant:

• Prior experience in guest relations is advantageous
• Hands-on approach with a proactive work ethic
• Dedication to delivering exceptional guest service and a genuine passion for the hospitality industry
• Ability to think creatively, taking responsibility for assigned tasks
• Personal integrity, excelling in an environment that values excellence
• Proficiency in working with various IT systems
• Excellent communication skills

About the Company:

The Radisson Collection Hotel, Grand Place Brussels, known for its striking glass-crowned 7-story atrium and post-modernist architecture, was initially designed by Michel Jaspers in 1989. Today, following elegant renovations, our hotel seamlessly marries global luxury with local essence in one of Brussels' iconic landmarks. Our 282 refined rooms and suites offer exceptional comfort, blending sophistication with a touch of luxury. Guests can indulge in unique culinary experiences from the East and West at our two new restaurants. Additionally, our state-of-the-art conference center boasts 18 beautifully redesigned spaces, ideal for hosting remarkable events.

CAREERS

Join us on our journey to create unforgettable moments for our guests and become part of the world's most innovative hotel company. At Radisson Hotel Group, we consider our people as our greatest asset. Being one of the leading hotel chains globally, we are constantly searching for exceptional individuals to join our team. If you share our passion, start your journey with us today.