IT Expert
il y a 2 semaines
Are you passionate about IT and ready to meaningfully lead ICT & Systems development in an international environment ? Our client, a Belgian medical development NGO is looking for a dynamic IT Expert.
Are you passionate about IT and ready to meaningfully lead ICT & Systems development in an international environment ? Our client, a Belgian medical development NGO is looking for a dynamic and versatile IT Expert.
The global purpose of the IT Expert role is to provide & maintain an integrated, efficient, compliant and user-driven ICT environment connecting people and enabling smooth & reliable end-to-end processes.
The position is based in Brussels.
- Execute and maintain ICT&S governance and related procedures.
- Serves as main point of contact for all ICT&S issues.
- Support the Business Project Manager in implementing the ODOO ERP System.
- With the ERP Project Manager & community of practice, lead on developing business need based dashboard using Power BI.
- Set up the ICT&S Budget, approves and monitors ICT&S expenditures, set up relevant KPIs, analyses and reports regularly to take necessary actions to improve results and ensure performance.
- Manage relationships with ICT&S suppliers, including contract and SLA management.
- Manage and administer Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, and other associated services. Progressively implement M365 internationally in countries our client operates in.
- Conduct regular system monitoring, performance tuning, and maintenance tasks to ensure optimal M365 platform performance.
- Assist with user training and documentation to promote effective utilization of M365 tools and features.
- Provide technical support and troubleshooting assistance to end-users experiencing M365-related issues.
- Implement and maintain security policies, compliance requirements, and data protection measures within the M365 environment. Ensures best practices are used by all users to ensure data integrity.
- Lead the development of community of practice in the area of activity concerned
- Bachelor's degree in ICT or equivalent.
- Proficiency in Microsoft solutions, including M365 app and tenant administration, Azure, and Power Platform.
- Minimum of 2 years of experience administering and supporting Microsoft 365 services.
- Strong proficiency in configuring and managing Exchange Online, SharePoint Online, and Teams.
- Knowledge of PowerShell scripting for automation and management tasks in M365 environment.
- Experience with identity and access management, including Entra/Azure Active Directory configuration.
- Excellent communication skills and ability to effectively communicate technical information to non-technical stakeholders.
- Strong problem-solving and analytical skills with a customer-centric approach.
- Strong understanding of IT architecture, service providers, and integrators.
- Strong understanding of business needs and flows.
- Experience in IT governance, contract management, and relationship management of ICT suppliers.
- Proven experience with project management methodologies, GDPR basics, and ICT security.
- Ability to communicate effectively in Dutch, French, and English (both spoken and written).
- Service-minded, analytical, and problem-solving mindset.
- An appealing and challenging role in a responsible organization undergoing transformation.
- A permanent full-time contract with a comprehensive benefits package.
- Onboarding, coaching, and training tailored to your needs.
Security Policy, Data protection, Performance Tuning, ODOO, Administration, Governance, KPI, Documentation, Problem Management, Business, Monitors, Contract Management, Service oriented, Data integrity, Communication, Management, Budget, IT Management, Security service, French language, GDPR Regulation, Dashboard, Projects, Powershell, IT Governance, Training, Contracts, IT architecture, Communication, Dutch Language, VOS, Microsoft Azure, Best Practices, ICT, Management, Technical support, Lead development, Customer Oriented, Active Directory, Communication, Configuration, Service, ERP Project, Problem Management, System Monitoring, Maintenance work, Power BI, Failure Analysis
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