Association Administration

Our client is a global engagement and marketing agency dedicated to creating human-centric touchpoints that unlock the potential of people, driving innovation and growth. Since 1987, they have championed the power of community-building, helping brands, associations, and non-profit organizations navigate their most pressing people challenges. Their core expertise spans live and virtual events, strategic and digital communications, and consulting and community solutions.

As an independently owned agency headquartered in Geneva, Switzerland, our client has a global presence with 60 offices in 31 countries, allowing them to offer diverse perspectives and solutions tailored to their clients' needs.

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Administrative Support:

• Assist the Marketing & Communications Manager and Association Volunteers with scheduling meetings, managing calendars, organising files and distributing minutes.
•  Prepare and maintain marketing materials, including presentations, reports, and documentation.
•  Maintain governance documents, policies, and other relevant materials in a centralised repository

Customer Service:

• Handle inquiries from members, partners, and the public and direct them to the appropriate person or department.
• Event and Webinar Support:
•  Coordinate logistics for local events and webinars, including scheduling, platform setup, and attendee and speaker communication.
•  Assist in the creation of promotional materials for local events and webinars and ensure they are distributed to target audiences. 
• Provide technical support during webinars, troubleshooting issues as they arise, and ensuring a smooth experience for presenters and attendees. 
•  Assist the Association Management team with larger events and conferences, as needed.

Data Entry and Management:

•  Maintain databases and systems, ensuring all information is accurate and up to date.
• Support the collection and analysis of data related to marketing campaigns and webinar participation.

Content Assistance:

• Help with the creation and editing of content for newsletters, social media, local events and other communication channels as directed by the Marketing Manager.
•  Assist with scheduling, posting, and monitoring client social media accounts, ensuring consistent brand messaging.
•  Assist in maintaining and updating client websites using platforms such as WordPress.
•  Assist in gathering and organising feedback from event and webinar attendees for future improvements.

What Makes You a Perfect Fit? 

• Detail-oriented: You have strong organisational skills and an eye for detail.
• Communication Skills: Excellent written and verbal communication skills (UK and US English).
• Client-Centric: You are comfortable building and maintaining client relationships, with strong communication and presentation skills.
• Marketing Enthusiast: You have a passion for digital marketing and communications, with basic knowledge of social media and content management.
• Fast Learner: You are eager to learn new tools and processes.
• Professional Experience: 2 years of experience working with associations is a plus.
• Agility: You can work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Working Style: You thrive both in collaborative team environments and when working independently, taking full ownership of your tasks
• Eligibility: You are eligible to work in the EU.
• Flexibility: You are willing to travel internationally for our clients’ events and meetings, when required.

What our clients offers : 

• A full-time job (40h/weeks with 12 recuperation days per year)
• A competitive salary package which includes: meal vouchers, hospitalisation, and group insurance?
• Continuous learning & development opportunities via our Institute (online & offline L&D suites)
• Open-minded company with room for creativity & innovation