salesforce expert

il y a 5 jours

Vilvoorde, Flandre, Belgique DPD (Belgium) NVSA Temps plein

As a Salesforce Expert you combine business analysis, internal Salesforce support and the daily management of our Salesforce platform. You play a crucial role in supporting both our Salesforce users and our Salesforce Architect.

Intrigued? Here's what you'll be doing?

  • You oversee the daily operations of our Salesforce platform, ensuring a smooth and efficient functionality.
  • You'll support our users by providing daily or standard requests, such as maintaining and uploading sales data, adaptations and configurations and managing user profiles, roles, access and more.
  • You play a supporting role in defining functional and technical requirements.
  • You contribute to the development of both standard and custom Salesforce functionalities;
  • You validate acceptation criteria in collaboration with our Salesforce Architect.
  • Quickly addressing and resolving issues and bugs to ensure a flawless user experience.
  • Finding structural solutions in close collaboration with the salesforce team of DPD Belux
  • You'll go beyond the borders of DPD BELUX and work with other business units of Geopost, to ensure the integration with Geopost tools.

What do we expect from you?

  • You combine a bachelor's degree with a first experience in a similar role.
  • You have an all-round salesforce experience, particularly proficient in Salesforce Administrator, Sales Cloud and Service.
  • Your experience in low-code solutions and flows provide you some tools to make adaptations and configurations in Salesforce.
  • You're analytical and a critical thinker, skills that bring added value to our Salesforce platform.
  • You have a continuous improvement mindset.
  • You have excellent communication skills.
  • Profound knowledge of English is a must, Dutch and French are a plus.

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