Graduate Operations Management Programme

il y a 7 jours


Aalst, Flandre, Belgique Napoleon Sports & Casino Temps plein

Kickstart Your Career as a Graduate Operations Management Trainee in the iGaming Industry

Location: Aalst, Belgium

Department: Operations

Reports To: Project Manager Operations

Are you a recent graduate eager to dive into the world of iGaming, betting and sports trading operations? Do you want to gain hands-on experience in risk and fraud management, payment optimization, and regulatory compliance? If you're looking for an exciting opportunity to develop technical and business skills in a fast-paced industry, we want to hear from you

What You'll Do

As a Graduate Operations Management Trainee, you'll work closely with multiple teams, including Customer Service, Risk & Fraud, Payments, and Product Teams. Your role will be essential in improving key operational processes while building a strong understanding of business and technology. Some of your responsibilities will include:

Payment Process & Platform Support – Analyse customer payment behaviours, support in optimizing payment processes, and collaborate with tech teams to improve platform performance.

Regulatory & Compliance Assistance – Assist in tracking regulatory requirements and support compliance-related tasks with the Belgian Gaming Commission (BGC).

Risk & Fraud Prevention – Help identify fraud patterns, review suspicious transactions, and work on automation solutions for fraud prevention.

Escalation & Issue Management – Support in streamlining escalation processes for Customer Service teams and improving workflow efficiency.

Technical & Product Collaboration – Work alongside Product and Tech teams to understand system processes and contribute to platform enhancements.

Reporting & Analysis – Generate and analyse reports on risk, fraud trends, and customer behaviour to drive operational improvements.

What We're Looking For

Recent graduate with a Bachelor's degree in Business Administration, Operations, Finance, or a related field.

Strong analytical skills and problem-solving mindset.

Passion for operational efficiency, risk management, and compliance.

Excellent communication skills – you'll translate business needs into technical solutions.

Comfortable working in a fast-paced and cross-functional environment.

Proficiency in Dutch and English (French is a plus).

Tech-savvy – familiarity with Microsoft Office (Excel, Word, PowerPoint).

Bonus Points If You Have:

Basic knowledge of SQL, API integrations, or automation tools.

Internship experience in operations, customer service, or risk management.

Understanding of payment processing, fraud detection, or regulatory compliance.

Why Join Us?

A steep learning curve with opportunities to work on impactful projects.

Exposure to multiple departments and collaboration with tech and product teams.

Career growth in the fast-evolving gaming industry.

A dynamic environment where your ideas are valued

If you're ready to kickstart your career and make a real impact, apply today



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