Customer Success Expert GERMAN BRUSSELS

In 2018, Cowboy introduced the most beautiful, simple, and connected electric bike for urban riders. With a vision to be the ideal mode of transport, Cowboy has transformed the electric bike to be a fully connected ecosystem that our riders experience every day. Over time, the cultural impact we imagine is one of creating the living city - urban environments...

Grow a deep understanding of Cowboy’s product, both on hardware and software Help customers understand and use Cowboy’s powerful features to the fullest Forward customers’ voices in the business, directly impacting product development decisions Optimise and develop processes to improve customer success Troubleshoot and identify effective and efficient...

Verantwoordelijkheden De Customer Success Manager speelt een cruciale rol in het stimuleren van klanttevredenheid, accountgroei en het algehele zakelijke succes. Deze functie vereist een praktische instelling, uitstekende communicatieve vaardigheden en het vermogen om effectief samen te werken met diverse teams. "Klantenfluisteraar": Optreden als een...

Discover our galaxyJoin the Future of Work! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we are transforming how work gets done through our tech-powered, human-centered platform.A diverse team of 600 Malters across 6 European countriesA culture that champions equality...

Malt, based in Brussels, is seeking a Customer Onboarding & Success Manager for the Public Sector to oversee contract execution and client service for a key European client. You will coordinate onboarding, ensure compliance with strict processes, and act as the main operational contact for freelances deployed under the framework agreement.You will...

Cowboy is seeking a Customer Success Expert to ensure a seamless experience for riders, from discovery to resolution. You will understand Cowboy’s product deeply and help customers maximize its features, turning feedback into product improvements.The role requires strong empathy, proactive problem-solving, and excellent communication, with hybrid working...

See what you can do with Prophix Finance teams across 100+ countries use Prophix One™ to replace manual processes with intelligent planning, reporting, and automation. We are a globally connected team and we are growing. If you are looking for a role where your work reaches customers across industries and borders, and where the people around you are...

See what you can do with Prophix Finance teams across 100+ countries use Prophix One™ to replace manual processes with intelligent planning, reporting, and automation. We are a globally connected team and we are growing. If you are looking for a role where your work reaches customers across industries and borders, and where the people around you are...

Cowboy in Brussels is hiring a Customer Success expert to enhance customer experience and deliver top-notch support. In this dynamic role, you will collaborate across departments and manage customer issues, ensuring a seamless experience.The ideal candidate will be fluent in English and a native speaker of French and Dutch, holding a Bachelor degree in a...