Customer Journey Architect – Digital Aftersales

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique ING Temps plein 60 000 € - 80 000 € Contrat

ING Belgium is seeking a Customer Journey Expert within the Investments Tribe to optimize journeys and grow the aftersales investor experience. You’ll turn customer needs into seamless digital experiences that boost engagement, loyalty and growth.

You will collaborate with a multidisciplinary team to strengthen ING’s investments franchise, focusing on affluent investors and evidence-based improvements to go-to-market strategies.