Inside Sales Representative

Your role

As an Inside Sales Representative, you are responsible for managing and developing a portfolio of customers within your industry segment. This is an inside sales role where you build strong relationships through digital channels and drive commercial growth. You combine commercial acumen with analytical insights and digital tools to deliver excellent customer value.

What will you do?

• Customer & Principal relationship management & sales growth
• Grow, build and maintain customer and principal relationships via phone and online tools
• Understand customer (technical) needs and identify commercial opportunities
• Develop new accounts in line with business growth strategy
• Commercial follow-up
• Negotiate prices and volumes
• Achieve annual sales targets
• Ensure pricing data is accurate and up to date in CRM
• Digital customer engagement
• Use CRM (Dynamics 365) and integrated Microsoft tools daily
• Promote the use of Customer Portal and e-Lab Deliver a best-in-class digital customer experience
• Data & analysis
• Gather and analyze market, product and competitor information
• Translate insights into actionable business strategies
• Administration & control
• Maintain accurate customer and product data in CRM
• Monitor payment terms and financial risks
• Collaborate with internal stakeholders (marketing, technical, SHEQ, …)
• Sustainability & optimization
• Contribute to sustainability initiatives and KPIs
• Continuously improve processes and ways of working

Who are you?

• Technical bachelor’s degree (preferably in Chemistry)
• Around 3 years of experience in a commercial role
• Digitally savvy (CRM Dynamics 365, Microsoft tools, customer platforms)
• Strong communication and relationship-building skills
• Analytical mindset with a commercial drive
• Good negotiation and presentation skills
• Fluent in Dutch and English
• Able to work under pressure and manage priorities

Azels is a leading global innovation service provider in the specialty chemical and food ingredients industry, present in 63 countries across the globe with over 3,800 employees. Our knowledgeable teams of industry, market and technical experts are each dedicated to a specific market within Life Sciences and Industrial Chemicals. We offer a lateral value chain of complementary products to more than 59,000 customers, supported by +2,700 principal relationships, creating a turnover of €4.1 billion (2022). Azelis Group NV is listed on Euronext Brussels under ticker AZE. Across our extensive network of more than 60 application laboratories, our award-winning staff help develop formulations and provide technical guidance throughout the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated, and unique digital service to local customers and attractive -business opportunities to principals. Top industry-rated by Sustainalytics, Azelis is a leader in sustainability. We believe in building and nurturing solid, honest and transparent relationships with our people and partners. Impact through ideas. Innovation through formulation. Azelis Americas is an equal opportunity workplace. Individuals seeking employment are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. You can view the EEOC Know Your Rights poster here. Azelis Americas’ U.S. entities participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Azelis is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Azelis Americas is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at human.resources@azelis.com.