ITIL Service Delivery Manager — Incident

Moro Technology Corporation (MTC) is Software Engineering services provider with teams across Europe, Japan and North America. By combining technical expertise with the principles of Japanese craftsmanship, we focus on building high-quality solutions while continuously improving the way we work. Our work spans Automotive and Smart Mobility, helping shape the...

Are you passionate about customer satisfaction, service excellence, and stakeholder management? We're looking for an experienced Senior Service Delivery Manager to oversee a portfolio of strategic customers and ensure the successful delivery of our managed IT services. As the key link between customers, delivery teams, partners, and management, you will...

Ready to Make an Impact?MORO TECH is a tech house with a global team on a mission to empower businesses to succeed through business transformation solutions, data-driven strategies and a deep technical expertise. Ready to Make an Impact?MORO TECH is a tech house with a global team on a mission to empower businesses to succeed through business transformation...

Job Role-Sophis – Service Delivery ManagerLocation - Brussels, BelgiumExperience Level- 10 + YearsJob Description-Key ResponsibilitiesService GovernanceOwn overall service delivery for Sophis across Dev, UAT, and Production environmentsDefine, track, and report on SLAs, OLAs, and KPIs for platform availability, incident resolution, and change successChair...

Job Role‑Sophis – Service Delivery Manager Experience Level- 10 + Years Job Description‑ Key Responsibilities Service Governance Own overall service delivery for Sophis across Dev, UAT, and Production environments Define, track, and report on SLAs, OLAs, and KPIs for platform availability, incident resolution, and change success Chair regular service...

FunctiebeschrijvingAls Incident & Problem Manager ben je verantwoordelijk voor het end to end beheer van incidenten én voor het structureel aanpakken van onderliggende problemen om de stabiliteit van de IT-dienstverlening continu te verbeteren. Je combineert snelle operationele coördinatie bij verstoringen met diepgaande analyse en procesverbetering op...

Taken en verantwoordelijkheden At Credendo, the SAP landscape plays a crucial role in our business processes. As a Service Delivery Manager for SAP, you are responsible for the end-to-end management of the SAP applications and associated services. You ensure that the applications function high-performance, securely and in accordance with the business...

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 51.000 colleagues in nearly 30 countries, we rankas Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our...

IT Incident & Service Coordinator MISSION Be responsible for handling first-line IT support requests from internal users (or customers) by ensuring the rapid resolution of common technical issues related to hardware, software or network access, in order to guarantee the continuity and reliability of the IT environment. Monitor incidents within the ticketing...