Hybrid SaaS Support Specialist for Enterprise
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Causeway Technologies is seeking a Customer Support Specialist for a hybrid role near Braine-l’Alleud, Belgium. You’ll handle customer inquiries via chat, email, and occasional phone, delivering high-touch support and guiding customers to success with our SaaS product.
You’ll work with Intercom, Aircall, and JIRA, collaborating with Development and Product teams. Fluency in Dutch and French plus English is essential, along with 2+ years in customer support.