Senior Helpdesk Engineer

Il y a 3 jours

Vilvoorde, Vlaams-Brabant, Belgique Appsierra Group Temps plein 36 000 € - 52 000 € Contrat

Appsierra Group is seeking a Helpdesk Support Engineer to join our team in Belgium. You will handle call and mail intake, provide 1st and 2nd line support for Windows 10/11 environments, and manage tickets in the helpdesk system according to defined processes.

The role requires ITIL certification, strong networking basics (TCP/IP, VLANs, VPN), and fluency in Dutch, French and English. Familiarity with Microsoft 365 and Active Directory is essential, with optional VMware and VoIP experience a