Senior IT Service Delivery
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In4Matic is seeking an experienced IT Service Delivery Manager to own the quality, performance, and continuous improvement of IT services with a focus on Application Performance Management (APM). You will bridge business stakeholders, IT teams, and external providers, coordinating efforts across internal and offshore teams.
The role requires extensive stakeholder management, service escalation ownership, and hands-on use of ServiceNow, Jira, and Confluence.