Health Policy Handler
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Un regard sur ton prochain défi...
Chez Ethias, nous partageons tous le même objectif : avoir un impact positif sur la vie des gens, et tout le monde y contribue Et grâce à toi, la vie de tes collègues et de nos clients est plus agréable.
En tant que Health Policy Handler (Gestionnaire Soins de Santé B2B), tu rejoins une équipe dynamique où la qualité du service et la satisfaction client sont au cœur de chaque action.
Ton défi ? Assurer la gestion efficace des contrats Soins de santé et accompagner nos clients avec professionnalisme, rigueur et bienveillance. Grâce à ton expertise, tu contribues à offrir une expérience fluide, simple et fiable à nos assurés et partenaires.
Chez Ethias, ton rôle va bien au-delà de la gestion administrative. Tu analyses les dossiers, proposes des solutions adaptées et veilles à ce que chaque demande soit traitée avec précision et dans les meilleurs délais.
Concrètement, au quotidien :
- Tu gères des dossiers variés liés aux assurances soins de santé (hospitalisation, soins ambulatoires, etc.) ;
- Tu contrôles, analyses et encodes les informations nécessaires dans nos systèmes ;
- Tu accompagnes les clients et intermédiaires en répondant à leurs questions avec clarté, efficacité et empathie ;
- Tu garantis le respect des procédures, la qualité des données et le suivi des délais afin d'assurer un service irréprochable.
Tu aimes allier rigueur, contact client et sens du service ? Alors ce poste est fait pour toi
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