Global ITSM
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Eurofins is seeking an IT Director for IT Service Management and Quality Assurance to lead the global ITSM function, strategy and governance. You will drive process maturity, service quality and operational excellence across the enterprise, overseeing the ITSM platform and global teams while collaborating with IT, security, and business stakeholders.
The role focuses on establishing a robust ITIL-aligned governance model, improving service delivery, and delivering measurable value through