Lead Application Manager – Insurance Platform

Lead Application Manager - Insurance Platform

Area: IT Reports to: Manager 3rd Party Application Management

Location: Cologne / Amstelveen / Brussels / Paris / London (Hybrid) + regular travelling

Type: Full-time

Job Profile: As Lead Application Manager for our Sapiens IDIT platform and related insurance platforms, you are responsible for the technical direction, delivery, and operational excellence of our core insurance platforms. You work closely with the Business Product Owner, architects, engineers, and external vendors to ensure that the platforms remain secure, scalable, reliable, and fit for future business needs. The Lead Application Manager and Product Owner jointly drive the success of the Sapiens IDIT platform, each with a distinct area of responsibility. The Product Owner is responsible for business priorities, functional requirements, and value realization, while the Lead Application Manager owns the technical roadmap, architecture, platform lifecycle, and delivery capability. They collaborate closely to balance business objectives with technical sustainability and operational excellence.

Core tasks:

• In close coordination with the Business Product Owner, the Lead Application Manager ensures balanced prioritization between business and technical requirements
• Lead technical delivery of enhancements, upgrades, integrations, and platform rollouts
• Ensure platform stability, performance, security, and operational resilience
• Identify and manage technical dependencies, risks, and technical debt
• Coordinate vendors and implementation partners to ensure alignment with technical objectives and delivery timelines
• Support release planning, deployments, infrastructure changes, and production readiness activities
• Drive continuous improvement, automation, and modernization initiatives
• Ensure adherence to security, governance, and regulatory requirements
• Support budgeting, licensing decisions, and technology lifecycle planning
• Work closely with business stakeholders, Product Owner, architects, platform teams and developers to deliver sustainable and scalable solutions
• Actively support incident and problem management, ensuring root causes are identified and resolved

What You'll Bring

• Experience with Sapiens IDIT or a comparable insurance platform
• Strong background in application management, software delivery, or platform engineering
• Experience managing application implementations, upgrades, and integrations
• Knowledge of cloud platforms, APIs, DevOps, and modern software delivery practices
• Experience working with external vendors and delivery partners
• Strong communication and stakeholder management skills
• A proactive mindset with a passion for technical excellence and continuous improvement

In an uncertain world, we believe trust is built through consistency, care, and genuine collaboration. At MSIG Europe, we take the time to understand our clients' needs and shape pragmatic solutions that truly protect their business. Guided by a people-first vision rooted in our Japanese heritage, we're here to build lasting relationships - grounded in trust, every day. MSIG Europe is part of the top 10 global insurance provider MS&AD and has a long-standing legacy of providing insurance solutions to companies of all sizes around the world. We understand and calculate risks to protect businesses and help mitigate the inevitable and varied challenges. Headquartered in Brussels, Belgium, MSIG Europe operates from Belgium, France, Germany, Italy, the Netherlands, Slovakia, Spain and the UK. Our Japanese heritage defines our guiding principles of respect, trust and care, and ensures the backbone of a strong global network.