Software Solution Specialist – Ivanti Service Manager
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Our client, a leading organization in the energy sector, is looking for a specialist to enhance their digital workplace support tools. This role involves delivering robust, user-friendly service management solutions and customized workflows to empower teams across the enterprise.
- Implement and develop functional and technical requirements through configuration or scripting.
- Ensure continuous operation and software maintenance of service management tools.
- Advise key users on IT service management issues and best practices for tool utilization.
- Participate in end-to-end activities for new developments and configurations.
- Support the integration of software into the broader application and system landscape.
- Coordinate testing and training for end users to ensure system efficacy.
- You have 3+ years of experience with Ivanti Service Manager or similar service management platforms.
- You possess experience in the planning, development, and operation of standard or customized software systems.
- You bring technical knowledge of JavaScript for application configuration and scripting.
- You have a solid understanding of ITIL-based service management.
- You possess a university degree in Business Informatics, Computer Science, or a comparable field.
- You're proactive, analytical, and able to work both autonomously and as part of a team.
- You are fluent in English.
Nice to Haves
- Knowledge of similar tools such as ServiceNow or Zendesk.
- Experience with MS SQL, SOAP, and REST API.
- Background in IT operations management.
- Good understanding of Agile methodologies.
- Good level of Dutch, French, or German.
- Start date: 12-10-2026
- Duration: until 31-12-2027
- Work regime: Full-time
- Location: Brussels
- Working model: Hybrid (2 days onsite per week)
- Contract: open to both permanent employees and freelancers
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