Team Lead Retail Insurance

Il y a 2 jours

Brussel Hoofdstad, Belgique Axis Group Temps plein 65 000 € - 90 000 €/an

Join a dynamic team as a Retail Insurance Team Lead You’ll be responsible for the day-to-day management of a team of 13 managers, fostering a stimulating and supportive work environment. You’ll use your management skills to coach, motivate, and evaluate your team’s performance, while ensuring smooth communication. With attractive terms, including a competitive salary and numerous benefits, this position offers a genuine opportunity for professional growth.

Responsibilities

  • Manage a team of approximately 13 supervisors on a daily basis;
  • Plan and conduct one-on-one meetings as well as regular follow-up sessions;
  • Clearly define expectations, monitor set goals, and provide precise and constructive feedback;
  • Support team members in their day-to-day work, personal development, and any challenges they may face;
  • Foster a work environment that is clear, stimulating, empowering, and attentive to each individual’s well-being;
  • Oversee the team’s activities, paying particular attention to priorities, workload, deadlines, available resources, and potential obstacles;
  • Facilitate team meetings and ensure the smooth flow of information within the group;
  • Encourage collaboration, mutual support, and the sharing of best practices among colleagues;
  • Work closely with the dedicated team leader, particularly on issues requiring specific technical expertise in life insurance;
  • Provide regular, well-organized reports to the Front Office manager regarding the team’s status, ongoing activities, and potential risks or arbitration needs.

Required qualifications

  • Has solid experience in directly managing an operational team;
  • Has a firm grasp of the fundamentals of people management: coaching, constructive feedback, motivation, performance evaluation, and handling individual situations;
  • Is able to adapt quickly to a new environment and take initiative;
  • Is hands‑on and enjoys frequent interactions with team members;
  • Combines active listening, empathy, and assertiveness;
  • Demonstrates organization, a systematic approach, and thoroughness in monitoring their activities;
  • Prioritizes practical and immediately applicable solutions;
  • Is comfortable working closely with others and knows how to draw on the appropriate expertise when necessary;
  • Is fluent in French, both spoken and written;
  • Has experience in the insurance or financial services sector or in an operational setting, which is an asset;
  • Has knowledge of the life insurance field, although this is not a requirement;
  • Also has a good understanding of Dutch, which is a significant plus.

Benefits & Contract

As a consultant, we offer you a permanent contract with the following benefits:

  • Attractive gross salary;
  • Flat‑rate expense allowance;
  • Meal vouchers;
  • Health insurance and group insurance;
  • A company car or a mobility allowance after one year of employment;
  • 12 days of paid vacation in addition to the 20 days required by law;
  • This position is also available on a freelance basis.