Customer Care L1 Lead

Il y a 19 heures

Gent, Belgique Codit Temps plein 60 000 € - 90 000 € Contrat

Codit is seeking a Customer Care L1 & Operations teamlead to guide the Level 1 team in delivering smooth, reliable support. You will define strategic workforce allocation with the Customer Care manager and act as a role model within the CCMT.

The role requires Dutch and English language proficiency, a process-driven mindset, and a focus on continual service improvement across cross-functional teams. Hybrid work is offered in Ghent/Antwerp offices.