Senior Customer Success Manager
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Startup Atlas is seeking a Senior Customer Success Manager to serve as the trusted point of contact for a portfolio of customer accounts, guiding onboarding, best practices, and driving value from Donna. This hands-on role involves onboarding, answering questions on calls, identifying upsell opportunities, and sharing feedback with our Product team.
You’ll manage 30-40 enterprise customers, monitor health, and collaborate with Product and Solutions Engineering to ensure customer success.