Junior ICT Service Desk Analyst
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ICMPD in Brussels, Belgium seeks a Junior ICT Officer – Service Desk to provide first-line support for the organisation's ICT services. You will handle incidents and requests via the Service Portal, assist end-users, and contribute to the timely resolution of IT issues in line with ICMPD procedures.
The role sits in the ICT Unit within the Management Directorate. The successful candidate will work with Microsoft 365 tools, including Teams and SharePoint Online, and collaborate with regional