Junior Application Support Specialist

Il y a 3 jours

Brussel Hoofdstad, Belgique Netcompany Temps plein 40 000 € - 60 000 €/an

Netcompany Belgium is seeking an Application Support Agent to act as the first point of contact for users via email and ticketing tools. You will diagnose and resolve basic technical issues, support data entry related to EU Deforestation Regulation (EUDR) and waste shipment notifications, and escalate complex issues with precise documentation.

You will log and prioritize tickets, maintain incident records, and contribute to knowledge bases while providing non-technical guidance to end-users and