Senior Helpdesk Specialist
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Keystone Solutions is seeking a seasoned Helpdesk Specialist to join a client-site consultancy project. You will handle end-user IT issues, manage incidents, and help optimize service desk processes while aligning with ITIL-based practices.
You will work with cross-functional IT teams, promote security awareness, and contribute to the deployment of a new service management platform. The role demands strong communication and a collaborative mindset in a dynamic environment.
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Senior Helpdesk Specialist – ITSM
Il y a 2 jours
Dessel, Antwerpen, Belgique Pauwels Consulting Temps plein 45 000 € - 60 000 € ContratOur client, a key organization in the energy and environment sector, is looking for a Senior Helpdesk Specialist. This role involves managing technical incidents while actively contributing to the professionalization of service desk processes and the implementation of a new management platform.Support end-users via telephone, email, and ticketing systems to...
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Senior IT Helpdesk Specialist — ITSM
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Dessel, Antwerpen, Belgique Pauwels Consulting Temps plein 45 000 € - 60 000 € ContratPauwels Consulting is seeking a Senior Helpdesk Specialist for a client in the energy and environment sector. The role involves managing incidents, supporting end-users, and contributing to a new service management platform.You will work onsite in Dessel in a full-time capacity, dealing with hardware and software issues and maintaining IT inventories. The...
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Dessel, Belgique Keystone Solutions Temps pleinMission Overview:As a Helpdesk Specialist, you will be engaged in a consultancy mission at a client site representing Keystone Solutions. You will be responsible for addressing IT issues and inquiries reported by end-users, ensuring optimal working conditions through effective management of workstations and peripherals.Key Responsibilities:Support...
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