Internal Mobility Intership
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HR Change & Experience Intern 3-6 months, flexible depending on university requirements
What you will do
Develop a collaborative HR platform for Business Evolutions, using SharePoint as the main environment. Improve the stakeholder experience by making information easier to find, understand and use. Create clear navigation, page structures and content flows for different stakeholder groups. Organise templates, documents, FAQs, process guidance and communication materials. Build practical toolkits that support managers, HRBPs, employees and the Job-to-Job team. Gather stakeholder input and feedback to continuously improve the platform and materials.
Expected deliverables
- Collaborative platform: A SharePoint-based platform with clear pages, navigation and collaboration spaces.
- Stakeholder experience flow: A structured overview of what each stakeholder needs throughout the Business Evolution process.
- Communication & guidance toolkit: Templates, FAQs, guidance pages and practical communication materials.
- Content structure: Organised document libraries, content categories and ownership recommendations.
- Improvement roadmap: Recommendations to further improve the platform, content and stakeholder experience.
Who we are looking for
We are looking for a proactive student who enjoys improving how people experience change. You are structured, communicative and interested in digital tools that make collaboration easier.
Preferred study background
- Human Resources
- Communication
- Business Management
- Digital Transformation
- Information Management
- Organisational Psychology
- Business Engineering
Skills and interests
- Interest in stakeholder experience and change
- Strong written and visual communication skills
- Able to structure complex information
- Interest in SharePoint and Microsoft 365
- Proactive and hands-on mindset
- Comfortable working with different stakeholders
What you will learn
- HR change management
- Stakeholder experience design
- SharePoint Online
- Digital collaboration
- Communication toolkits
- Knowledge management
- Employee experience
- Content governance
Why join?
This internship gives you the opportunity to work at the intersection of HR, change, people experience and digital collaboration. You will develop a practical platform that helps stakeholders navigate Business Evolutions in a clearer, more structured and more human way. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.
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