PAYMENT PRODUCT MANAGER

Pluxee is a global player in Employee Benefits and Engagement operating in 28 countries.

Pluxee helps companies attract, engage, and retain talent through a broad range of solutions across:

• Public Benefits

Powered by leading technology and more than 5,600 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of:

With more than 45 years of experience, Pluxee is committed to creating a positive impact on local communities, supporting well-being at work, and protecting the planet.

Role Purpose

Responsible for defining the strategy and delivering the value proposition and payment experience for both Consumers and Merchants, creating the best end-to-end experience as a core enabler of value, engagement, and monetization.

This role shapes the offer vision and strategy by leveraging market, customer, and competitive insights. This includes defining compelling value propositions, identifying and onboarding strategic solution partners, structuring pricing and bundling models, building robust business cases, and determining clear commercial positioning and go-to-market strategies.

Acting as the orchestrator of the offer lifecycle with ownership of experience and performance outcomes, this role works closely with Product & Platform teams to translate market needs into actionable business requirements. In parallel, it collaborates with customer-facing teams to capture market insights, enable commercial teams, drive adoption, and monitor performance to continuously optimize market impact.

Key Accountabilities

• Define and own the Merchant and Consumer offer vision, strategy, and roadmap aligned with company growth priorities.
• Position payments as core enablers of ecosystem value and monetization.
• Identify market opportunities through customer insights, competitive analysis, and fintech trends.

Market & Opportunity Identification

• Identify and size growth opportunities through:
• Market and trend analysis
• Customer, consumer, and merchant insights
• Translate unmet needs into clear value proposition opportunities and innovation themes.
• Anticipate emerging trends in payments, fintech, and digital ecosystems.

End-to-End Value Proposition Management

• Define compelling value propositions for merchants and consumers.
• Design business models, including:
• Pricing and revenue models
• Bundling and packaging strategies
• Build and own robust business cases (growth, profitability, ROI, scalability).
• Own value proposition lifecycle direction (define, launch, scale, retire):
• Discovery and validation
• Solution design (with Product, UX, and Technology teams)
• Delivery and launch
• Scaling, optimization, and retirement
• Work closely with Product Owners and Platform teams to:
• Translate business intent into clear product requirements
• Ensure delivery aligns with value, timeline, and quality expectations
• Maintain accountability for outcomes including adoption, revenue, margin, and customer satisfaction.

Partnership Management

• Identify, onboard, and manage partners that reinforce the value proposition or address capability gaps.
• Define partnership models and commercial frameworks.
• Own the partnership lifecycle from negotiation through performance management.
• Ensure partnerships deliver scalability, differentiation, and commercial value.

Consumers

• Payment-linked offers

Merchants

• Payment analytics and insights
• Loyalty-driven acceptance
• Monetization and growth tools

Go-to-Market & Commercialization

• Partner with the Go-To-Market team to develop launch plans, campaigns, promotions, and always-on programs.
• Support launch, sales enablement, and adoption.

Profile & Capabilities

Core Competencies

• Strong strategic thinking combined with hands-on execution.
• Expertise in partnership management and product/offer management.
• Expertise in payments and fintech ecosystems.
• Strong customer experience (CX) and journey design mindset.
• Experience designing and scaling two-sided platforms (Consumer & Merchant).
• Strong business and financial acumen (pricing, unit economics, ROI).
• Strong analytical skills with data-driven decision-making.
• Experience in experimentation, optimization, and performance management.
• Ability to manage complex ecosystems and ambiguity at a senior level.
• Excellent communication, stakeholder management, and leadership skills.

Experience & Background

Experience in:

• Value proposition management, crafting compelling, differentiated, and custom