SaaS Customer Support Specialist — Logistics
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Qargo TMS is seeking a Customer Support Officer to be the first point of contact for customers, guiding them through our cloud-based Transport Management Platform. You will work closely with Engineering and Onboarding to continually improve customer support and user experience.
The role emphasizes customer-focused problem solving, clear communication, and building deep product knowledge in a fast-growing SaaS logistics environment in Ghent. Hybrid work from our Ghent office is offered.