Freelance Senior Process Analyst

Improve end-to-end customer journeys within a major Belgian organisationWork at the intersection of Customer Experience, Business and ITAbout Our ClientOur client is a leading organisation in the Belgian telecommunications sector, currently strengthening its customer journey and process management team.The team is responsible for continuously improving the...

Michael Page International (Belgium) is seeking a Freelance Senior Process Analyst for a major Belgian organisation in the telecommunications sector. You will improve end-to-end B2C customer journeys, bridging Customer Experience, Business and IT.You will map processes using BPMN, identify pain points from Voice of Customer feedback, and collaborate with...

FEDERALE OVERHEIDSDIENST ECONOMIE, KMO, MIDDENSTAND EN ENERGIE is seeking a Freelance Senior Process Analyst to strengthen the B2C customer journey team. The role focuses on end-to-end process design, BPMN mapping and improvement initiatives across the customer lifecycle, from initial contact to installation and invoicing.You will collaborate with Customer...

adesso Belgium, who are we? We are an IT (start-up) provider working under the adesso umbrella with proven track record in different industries. The new Belgian entity of adesso is part of the expansion and growth strategy of the adesso group. With more than 10,000 employees spread over 60 locations we are entering an exciting period with our presence in...

ENTICO ICT is op zoek naar een proces analist in Brussel. Je speelt een sleutelrol in de digitale transformatie van Elia en werkt aan het harmoniseren van processen. Met minstens 5 jaar ervaring en kennis van BPMN 2.0 en UML ben je verantwoordelijk voor het modelleren en verbeteren van processen.Je hebt sterke analytische en communicatieve vaardigheden en...

adesso Belgium is looking for a Senior Functional Analyst to translate business needs into clear functional solutions. You will collaborate with stakeholders and development teams to ensure high‑quality delivery within timelines.Key responsibilities include delivering analysis documentation, software requirements specifications, data models, user stories...

Hive-X is seeking a functional analyst in Brussels to analyze business processes and lead workshops. The position offers a flexible schedule of 40 hours per week with options for teleworking and a good work-life balance.Key responsibilities include mapping business processes and ensuring the solutions match business requirements. The role also offers a...

adesso Belgium is seeking a Senior Test Analyst to ensure software quality across complex IT projects. You will translate requirements into structured test scenarios, define test approaches, and collaborate with senior testers and stakeholders to meet milestones.You will validate quality through manual and automated testing, analyze CI/CD results, and review...

In4Matic is seeking an experienced functional analyst to support a modernization initiative that migrates essential information tools underpinning critical business processes. You will clarify the current and future process landscape, facilitate collaboration with stakeholders, and ensure the delivered solution aligns with business needs throughout the...