Business Analyst – POS

Responsibilities

• Act as the primary business lead and Single Point of Contact (SPOC) for assigned feature areas within the transformation program.
• Drive business engagement across local, regional, and external stakeholder groups throughout the project lifecycle.
• Coordinate business activities during the design, build, testing, deployment, and hypercare phases.
• Elicit, analyze, and document business requirements, producing deliverables such as BRDs, user stories, and process flows.
• Review solution proposals from a business perspective and challenge designs to ensure they meet operational needs.
• Define business acceptance criteria and coordinate User Acceptance Testing (UAT) to ensure successful process validation.
• Assess operational impacts and identify requirements for training, communication, and change readiness to support solution adoption.