Join Our Portugal Team: German-Speaking Support
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Join Our Portugal Team: German-Speaking Support & Content Moderator Role
About the Job
Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: German (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates
About the Role
Are you fluent in German and ready to join a leading global customer experience team in Porto? We’re hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.
You’ll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.
What You’ll Do – Customer Support
Respond to inquiries via phone, email, or chat
Assist with troubleshooting and issue resolution
Provide accurate product and service information
What You’ll Do – Content Moderation
Review and evaluate user-generated content
Enforce compliance with platform policies
Escalate complex cases to specialized teams
Ensure content quality, objectivity, and safety
What Were Looking For
German fluency (C1 or higher)
English proficiency (minimum B2)
EU citizenship or valid residence/work permit in Portugal
Strong communication and interpersonal skills
Availability to work on-site in Porto
Flexibility to work in rotating shifts, including weekends if needed
Accepted Documents
EU ID or Passport
Portuguese Residence Card
Visa holders (eligibility confirmed case by case)
If you're a German speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today
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