IT Support Specialist

Il y a 2 jours

Brussel, Brussel-Hoofdstad, Belgique NTT DATA Europe & Latam Temps plein 35 000 € - 52 000 € Contrat

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Are you looking for the next step in your career? Join NTT DATA

Would you like to pursue your career in Public Institutions?

We are currently looking for an IT Support Specialist to join our growing client in Luxembourg

First and second-line support: remote and on-site support ;
Being the Single Point of Contact for VIP end-users ;
Recording & tracking incidents and request information ;
Reconfiguration/installation of PC and mobile devices environment ;
Documenting operational support procedures ;
Drafting technical content for knowledge database ;
Testing and administration of applications ;
Liaising with system administration and database administration for execution of administration tasks.
Minimum 3 years of professional experience ;
Experience with ServiceNow is mandatory ;
Fluent in French & English is mandatory ;
Experience in IT support in person (direct proximity to users) ;
Experience in desktops/laptops/smartphones and tablets support ;
Experience in support for videoconferencing ;
Very good skills in all the MS office applications ;
Very good skills with end user computers (especially Windows) ;
Very good skills and understanding of the main mobile devices platforms and core mobile applications as well as Mobile Device Management (MDM) ;
ITIL V4 Foundation certification is a strong plus ;
Willigness to work 100% onsite.

Flexibility : chose to work as a full time employee or as a freelancer with attractive conditions in both cases ;
Extra perks if you work as a full time employee.