Business Analyst
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Job Title
Business Analyst - IT (Voice & Cloud Communication)
Location
Brussels, Belgium
Department
Application and Solution Development
Role Overview
As a Business Analyst IT, you will play a pivotal role in bridging business needs with technical solutions. You will be responsible for gathering and analyzing requirements, designing solutions, and supporting Agile development teams to deliver high-impact functionalities for BICS Voice and Cloud Communication services as part of Proximus Global. This position is a permanent contract (CDI) and is not a freelance opportunity. The role requires on-site presence 2 to 3 days per week.
Key Responsibilities
- Building and maintaining a strong and trustful relationship with stakeholders via solid communication and close collaboration.
- Engage with business and technical stakeholders to gather requirements and problem definitions, translating them into system requirements.
- Prioritize and maintain the product backlog with the support of the Product Owner in a continuous collaborative mode.
- Conduct meetings and closely collaborate with the business community, end-users, platform owners, engineers, architects, developers, QA teams, process manager and external partners to shape and deliver effective business solutions.
- Determine the detailed specifications required to develop and improve the business applications.
- Achieve consensus by reconciling business needs, technical/security/legal constraints and architecture principles.
- Ensure accurate and evolving effort estimations from project inception through detailed design and backlog management, enabling realistic planning and resource allocation.
- Producing and maintaining comprehensive solution documentation artefacts (user stories, functional specifications, etc.).