Agile Transformation Coach with IT Transformation Expertise

What you will do

You will guide a large-scale agile transformation within a complex IT department, working across six key areas:

Agile maturity assessment and organisational analysis

• Conduct maturity assessments within the IT department and relevant transformation domains
• Analyse current ways of working, IT governance, collaboration with architecture, security and portfolio management
• Identify strengths, gaps, risks and priority improvement areas
• Challenge existing agile practices using external expertise, best practices and proven agile principles
• Deliver an agile maturity assessment report with prioritised recommendations and a concrete action plan

Transformation strategy and roadmap

• Translate digital strategy into concrete IT transformation initiatives with clear objectives and priorities
• Work with management, agile coaches and stakeholders to define the desired future state
• Support strategic choices and prioritisation within the transformation
• Identify dependencies, risks and conditions for successful implementation
• Deliver a supported and prioritised transformation roadmap with clear milestones for short, medium and long term

Operating model and agile governance

• Support the design of a future-oriented operating model for the IT department
• Advise on roles, responsibilities, decision structures and collaboration models
• Translate agile principles into workable IT governance
• Ensure coherence between teams, management, portfolio, governance and strategic objectives
• Deliver a clear target operating model, agile governance framework and defined decision rights

KPIs, metrics and success criteria

• Define IT-specific KPIs, metrics and maturity indicators for the agile way of working and broader transformation
• Establish how progress, maturity, impact and value can be tracked transparently
• Support management and agile coaches in interpreting and using metrics for continuous improvement
• Deliver a concrete OKR/KPI and metrics framework with measurable indicators

Coaching and mentoring the agile coaching team

• Coach and mentor the agile coaching team to strengthen their competencies
• Develop skills in organisational change, stakeholder management, management coaching, change management, systems thinking and agile transformation
• Support agile coaches with complex coaching and transformation challenges
• Introduce new methodologies, insights and best practices
• Further develop the autonomy of the agile coaching team through structural knowledge transfer

Management coaching and agile leadership

• Guide and challenge IT management and leaders on agile leadership
• Support the evolution from traditional management patterns to leadership that enables autonomy, transparency and continuous improvement
• Facilitate workshops with management to increase insight into their role within the digital transformation
• Deliver clear leadership principles and desired behaviours that support the agile way of working

What we are looking for

Essential experience and expertise

• Demonstrable expertise in Agile and Lean with extensive experience guiding agile transformations within complex organisations
• Expert-level experience in agile coaching and mentoring of IT teams, agile coaches and management
• Expert-level experience in change management within organisational and technological transformation contexts
• Expert-level facilitation techniques for teams, management and multidisciplinary stakeholders
• Confirmed experience in agile transformation within large IT organisations
• Confirmed experience with agile governance and decision-making within IT
• Confirmed experience conducting agile maturity assessments at team, management and organisational level
• Confirmed experience with metrics, KPIs, OKRs and maturity indicators
• Confirmed experience with organisational design and scaling within complex IT organisations
• Confirmed experience with agile tooling for planning, collaboration, tracking and reporting

Personal qualities

• Strong strategic and analytical thinking with the ability to translate complex change journeys into concrete, achievable actions
• Excellent leadership, coaching and mentoring skills
• Strong communication and facilitation skills, both written, visual and verbal
• Ability to critically and constructively challenge existing ways of working
• Results-oriented, pragmatic and hands-on approach
• Able to make complex changes understandable for diverse stakeh