Application Portfolio

• Deep understanding of end-user devices (desktops, laptops, tablets, smartphones) running Windows OS, Android OS and Apple iPhones/iPads.
• Expert knowledge of Microsoft SQL Server 2019-2025 and IIS based web applications.
• Deep understanding of networking infrastructure.
• Very good knowledge of cloud technologies and cloud deployment for both AWS and Azure.
• Deep understanding of PKI.
• Deep understanding of security constraints and requirements in CIS.
• Deep understanding of NCIA and NATO security directives and regulations, along with understanding of industry best practices and standards.
• Familiarity with Microsoft services and tools, including Outlook, Teams, SharePoint.
• Experience and good knowledge of at least the following COTS technologies: IIS, JBOSS, Apache Tomcat; .NET based applications
• Extensive experience in deployment and management of client- server applications, application integration and data transformation for application integration;
• Strong hands-on depth in the team's core stack (e.g. .NET/Java/Python, cloud, containers and Kubernetes, CI/CD, SQL and NoSQL, IaC)
• Strong troubleshooting skills to diagnose and resolve complex issues.
• Excellent verbal and written communication skills.
• Full proficiency in English. French language proficiency is of advantage.
• Ability to communicate technical information to non-technical users in a clear and concise manner.
• Ability to work in cross-functional application management/deployment teams.
• Strong customer service focus with a commitment to user satisfaction.
• Patience and empathy when dealing with user issues and concerns.
• Ability to manage multiple support tickets and prioritize tasks effectively.
• Attention to detail in documenting support activities and maintaining accurate records.
• At least 5 years of relevant experience in technical delivery, including 1+ years leading a team (formally or as de facto lead)
• Practical ITIL-aligned service management: incident, problem, change, release;
• Demonstrated people leadership: coaching, structured feedback, handling underperformance and conflict;
• Very good knowledge and in various areas of Software Engineering including some of the following: Requirements elicitation and management (including non-functional requirements for Operations & Maintenance); SW change management and testing; Software design, implementation and testing; Application release and deployment management; Configuration management practices and tools; Application Lifecycle Management concept and tools
• Ability to work effectively as part of a team and share knowledge and resources.
• Willingness to collaborate with colleagues to solve complex issues.

UNTIL 04 September, 2026

Job Details

On-Prem/Remote: 50% On-Premisses

Minimum Profile Required

Skill, Knowledge & Experience:

• Deep understanding of end-user devices (desktops, laptops, tablets, smartphones) running Windows OS, Android OS and Apple iPhones/iPads.
• Expert knowledge of Microsoft SQL Server 2019-2025 and IIS based web applications.
• Deep understanding of networking infrastructure.
• Very good knowledge of cloud technologies and cloud deployment for both AWS and Azure.
• Deep understanding of PKI.
• Expert knowledge relevant to software engineering and various application stacks: Technologies and standards (at least 4 of them): HTML5, REST & Web Services, XML, HTTP, SQL, Visual Basic for Applications; Identity Management (OAuth, OIDC, SAML2) application integration; Application server technologies and Relational Database Management Systems;Programming languages and platforms - .NET/C#, JAVA, JavaScript;Task automation through scripting in both Windows and Linux.
• Deep understanding of security constraints and requirements in CIS.
• Deep understanding of NCIA and NATO security directives and regulations, along with understanding of industry best practices and standards.
• Familiarity with Microsoft services and tools, including Outlook, Teams, SharePoint.
• Experience and good knowledge of at least the following COTS technologies: IIS, JBOSS, Apache Tomcat; .NET based applications
• Extensive experience in deployment and management of client- server applications, application integration and data transformation for application integration;
• Strong hands-on depth in the team's core stack (e.g. .NET/Java/Python, cloud, containers and Kubernetes, CI/CD, SQL and NoSQL, IaC)
• Strong troubleshooting skills to diagnose and resolve complex issues.
• Excellent verbal and written communication skills.
• Full proficiency in English. French language proficiency is of advantage.
• Ability to communicate technical information to non-technical users