Senior Defence Account Lead: Service Delivery

The role As a Senior Infrastructure Service Delivery Lead, you will own the end-to-end delivery of complex IT infrastructure managed services for strategic clients. You will act as the primary client interface for service performance, lead a team of infrastructure professionals, drive service transformation and automation initiatives, and ensure full...

Accenture Belgium is seeking a Senior Infrastructure Service Delivery Lead to own end-to-end delivery of complex IT infrastructure managed services for strategic clients. You will lead a diverse team, ensure contractual compliance, and drive service transformation with automation and AI-first practices.In this role you will manage data centre, cloud, network...

HCLTech is seeking a Senior Service Delivery Manager for the Sophis platform, spanning Dev, UAT and Production environments. You will define SLAs, KPIs and run regular governance meetings with business and tech leads.You will own major incident management, perform root-cause analysis, manage CAB governance, and coordinate with cross-functional teams to...

Econocom Benelux is seeking a Senior Service Delivery Manager to oversee a portfolio of strategic customers and ensure delivery of our managed IT services.You will serve as the main liaison between customers, delivery teams, partners, and management, driving service excellence, governing SLAs/KPIs, and leading continuous improvement across Digital Workplace,...

Hive-X is looking for a Service Delivery Manager to be the link between Belnet and its strategic customers. In this role, you will ensure operational quality and customer satisfaction, coordinating with internal and external stakeholders while managing Service Level Agreements.The ideal candidate has 6+ years of experience in IT Service Delivery Management,...

ARHS Developments Belgium is seeking a Senior Service Delivery Coordinator to support a European agency operating large-scale digital services. You will coordinate service delivery and ensure SLA compliance across multiple providers, driving governance and performance reviews.You will lead ITIL-based service management, chair operational bridges, monitor...

Every big service programme needs one person the customer actually calls. This is that person.You would be the account manager for a multinational defence organisation's service portfolio in Brussels, Belgium — the primary interface for service discussions, strategic engagement and escalation, with project managers holding the operational detail underneath...

Wlgroup in Brussels seeks an experienced account manager to lead a multinational defence programme’s service portfolio. You will be the primary interface for service discussions, strategic engagement and escalation, with programme managers handling the operational detail beneath you.The role requires owning business intake, guiding price proposals,...

ARHS Group is seeking a Senior Service Delivery Coordinator to manage large-scale IT services for a European agency. You will coordinate operational service delivery, ensure SLA compliance, lead incident, problem, change and capacity management, and organize service reviews.You will monitor KPIs, drive continuous improvements, and align dependencies across...