Head of Customer APIs
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
Head of Customer APIs & Personalization | Brussels | Hybrid | £90,000-£110,000
A major UK PLC, and globally recognised customer digital brand, is creating a newly established product function focused on Customer APIs, Content Services and Product Information, and is looking for a Head of Customer APIs & Personalisation to lead it.
The Opportunity
This is a senior product leadership role owning a newly created function from the ground up. You will lead a team of 6-8 Product Managers, each heading their own engineering pod, giving you overall responsibility for around six product teams delivering across three core areas.
Key Responsibilities
- Personalisation backend services (the largest part of the role): own the APIs that capture customer behaviour across web, mobile app, and app-install interactions, ensuring they are designed, maintained, and connected so customer activity is captured consistently across the estate. This is a product and engineering leadership remit, not a business intelligence function.
- Content Services: own the APIs delivering customer-facing digital content - hotel, flight and activity content.
- Product Information Management: own the APIs governing pricing, availability and destination data.
What We're Looking For
- Proven senior product leadership experience, ideally owning platform or API-led product functions at scale, with a background within eCommerce/ Digital brands
- Experience leading and developing teams of Product Managers across multiple product/engineering pods
- Strong understanding of API strategy, personalization, or content/data platforms
- Comfortable building a function from a standing start, with genuine influence over how it's shaped
- Brussels, Belgium (1-2 days in office)
- Permanent role
-
Head of Customer Applications
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique Compusearch bv Temps plein 90 000 € - 120 000 € ContratCompusearch bv is seeking an experienced Team Manager Applications to lead a multidisciplinary team responsible for delivering customer applications with Salesforce at its core. You will own project portfolios, define roadmaps, and collaborate with senior stakeholders to drive digital transformation.The role combines people leadership, architectural input,...
-
Head of Customer Service Operations
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Just Eat Takeaway.com Temps plein 120 000 € - 180 000 € ContratReady for a Challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of...
-
Head of Customer Success — Mobility
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Stark Recruitment Temps plein 120 000 € - 150 000 € ContratStark Recruitment is partnering with a growing technology-driven company active in mobility and energy, combining digital solutions with services around electric mobility, smart charging and energy management. We are seeking a Head of Customer Success to shape and lead the customer experience across its expanding portfolio of solutions.This is a strategic,...
-
Chief Product Lead — Customer APIs
Il y a 3 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Kite Human Capital Temps plein 105 000 € - 129 000 € ContratKite Human Capital in Brussels is seeking a Head of Customer APIs & Personalisation to lead a newly established product function focused on APIs for customer behaviour, content services and product information management.You will manage a team of 6-8 Product Managers across engineering pods, shaping the API strategy and delivering three core areas, with a...
-
Head of Customer Service Ops – BeLux Growth
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Just Eat Takeaway.com Temps plein 120 000 € - 180 000 € ContratJust Eat Takeaway.com is seeking a Head of Customer Service Belgium/Luxembourg in Brussels with responsibility for delivering outstanding service to customers and partners across BeLux. You will lead a team of around 50 people, based in Brussels and remote, and collaborate with Operational Managers, the Central CS team, and the Country Director to raise...
-
Head of Customer Success
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Stark Recruitment Temps plein 120 000 € - 150 000 € ContratOur partner is a growing technology-driven company active in mobility and energy, combining digital solutions with services around electric mobility, smart charging and energy management. As the business enters its next phase of growth, we are looking for a Head of Customer Success to shape and lead the customer experience across its growing portfolio of...
-
Head of Marketing
Il y a 1 jour
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Merchery Temps plein 120 000 € - 180 000 € ContratAbout MercheryMerchery was born from a simple observation: corporate gifts and promotional products are most often of poor quality. This multi-billion dollar market lacks transparency and is frequently composed of products that people discard after two weeks. At Merchery, we are committed to disrupting these norms. Our vision is clear: we want to offer...
-
Internship - Head of Growth
Il y a 1 jour
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Revalio Temps plein 8 928 € - 13 392 € ContratWe are looking for a super dynamic, passionate, and entrepreneurial-minded intern to join us as Head of Growth Intern. We give you this fun title on purpose — because we are really looking for someone exceptional. If you aspire to become a true “Head of” in your career, you already have it in you today. You will be responsible for designing and...
-
Head of Compliance
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique Legal Temps plein 120 000 € - 180 000 € ContratRobert Half Talent Solutions is currently looking for a Head of Compliance (m/f/x) for a permanent position based in Brussels. Our client is an international leading insurance group serving both retail and business customers through insurance (life and non-life) and reinsurance activities. As part of its continued growth and development, the Group is...
-
Head of Marketing
Il y a 1 jour
Brussel, Brussel-Hoofdstad, Belgique EOLIS Temps plein 90 000 € - 130 000 € ContratOur client is a leading technology company with ambitious international growth plans. They are looking for an experienced Head of Marketing to provide strategic leadership to the marketing organization. Rather than executing campaigns yourself, you will define the vision, set priorities, build structure and empower an experienced marketing team to maximize...
