Senior Information Technology Business Analyst

With operations in more than 190 countries, over 12,000 employees, and a strong international footprint, Redion is a global leader in assistance, protection, and employee benefits services. We support millions of customers worldwide through innovative and accessible solutions in protection, health, mobility, travel assistance, and insurance-related services.

Technology and digital transformation are at the core of our strategy. By combining innovation, artificial intelligence, and human expertise, we continuously improve customer experiences while creating sustainable business value.

At Redion, our CARE values guide everything we do: Caring, Agile, Reliable, Expert, and Collaborative.

Joining Redion means becoming part of an international and forward-looking organization where your contribution truly makes a difference.

WHAT WILL YOU DO?

As an IT Finance / Insurance Business Analyst, you act as a key interface between IT, Finance, Insurance Teams, and Business stakeholders. You will support the analysis, design, and implementation of technology solutions across both finance and wider business domains within an international environment.

Your first major assignment will be the implementation of Microsoft Dynamics 365 Business Central for the Finance domain across Belgium, Germany, Switzerland, and Austria.

Key Responsibilities

• Perform functional analysis and produce high-quality functional designs.
• Analyze, challenge, and optimize business and financial processes.
• Translate business requirements into effective and scalable IT solutions.
• Contribute to ERP implementation and transformation projects, with a strong focus on Microsoft Dynamics 365 Business Central.
• Execute database queries and support reporting activities using SQL and Business Intelligence tools.
• Work closely with development and IT delivery teams to ensure successful implementation and deployment.
• Serve as a trusted advisor and sparring partner for Finance and Business stakeholders.
• Drive continuous improvement of systems, processes, and business applications.

WHO ARE YOU?

You are an analytical and solution-oriented professional who enjoys working at the intersection of business, finance, insurance, and technology. You are capable of engaging with stakeholders at different levels and translating complex requirements into practical solutions.

Your Profile

• Minimum 8 years of experience as an IT Business Analyst, IT Analyst, or in a similar role.
• Strong knowledge of ERP systems; experience with Microsoft Dynamics 365 Business Central is a significant advantage.
• Experience with B2C and B2B insurance platforms and contract management tools.
• Proven expertise in functional analysis and solution design.
• Strong SQL, data analysis, reporting, and Business Intelligence skills.
• Highly analytical mindset with strong critical thinking and problem-solving capabilities.
• Experience in the insurance sector is considered a strong asset.
• Fluent English is essential. Knowledge of Dutch, French, or German is required; proficiency in multiple languages is a strong advantage.
• Willingness to travel occasionally across Europe.

WHAT CAN YOU EXPECT FROM US?

• An international, dynamic, and future-oriented working environment operating across more than 190 countries.
• A culture built upon our CARE values: Caring, Agile, Reliable, Expert, and Collaborative.
• A unique opportunity to contribute to large-scale digital transformation initiatives.
• A cross-functional role combining Business, Finance, Insurance, and Technology.
• Competitive compensation and benefits, including:
• Group insurance
• Health insurance
• Employee benefits covering life, health, and protection services
• Flexible working arrangements
• Learning, development, and international career opportunities
• The opportunity to work with international stakeholders and shape solutions that support millions of customers worldwide.

OUR COMMITMENT TO DIVERSITY & INCLUSION

At Redion, we believe that diversity is a strength. We foster an inclusive workplace where everyone can thrive and be recognized for their skills, talent, and contribution. We welcome applications from all qualified candidates regardless of nationality, ethnicity, gender, age, disability, religion, sexual orientation, or any other characteristic protected by law.

We are committed to creating an environment where every employee feels valued, respected, and empowered to bring their authentic self to work.