Support Engineer – End-User ICT
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Vlaams Instituut voor Biotechnologie (VIB) seeks a Support Engineer to join the Support & Operations team. You will be the first point of contact for ICT incidents and requests, assisting colleagues across the organization to ensure smooth daily work and a positive user experience.
You will resolve common hardware/software issues on Windows and macOS, guide users on standard tools, and escalate complex matters with clear documentation.