Senior Transformation Consultant – Operations
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Our client, a leading organization in the telecommunications and infrastructure sector, is seeking a professional to bridge the gap between operations and strategic transformation initiatives. This role focuses on ensuring that operational realities, dependencies, and risks are effectively integrated throughout the lifecycle of large-scale change programs.
- Represent operations within enterprise-wide transformation programs and project governance forums to ensure alignment.
- Assess the operational impact of proposed strategic initiatives and coordinate resource requirements across departments.
- Support solution design activities by providing operational context and identifying necessary subject matter expertise.
- Lead operations-driven continuous improvement programs and develop structured implementation approaches for organizational change.
- Manage relationships with senior stakeholders across service delivery, technology, and business functions to facilitate adoption.
- Monitor progress, risks, and dependencies across multiple concurrent transformation initiatives to protect operational stability.
- 8+ years of professional experience in Operations, Service Delivery, or Transformation Management.
- Proven track record in Program Management and leading large-scale change initiatives.
- Extensive experience in Solution Design and conducting Operational Readiness assessments.
- Experience facilitating discussions between business, operational, and technical stakeholders.
- Strong background in creating governance structures within complex transformation landscapes.
- You possess a pragmatic and solution-oriented mindset with strong analytical skills.
- You're able to manage competing priorities and navigate high-pressure environments.
- You are fluent in Dutch and English.
Nice to Haves
- Experience within telecommunications, utilities, or infrastructure services sectors.
- Knowledge of Operational Excellence, Lean, Six Sigma, or ITIL frameworks.
- Experience with organizational change management methodologies such as Prosci or ADKAR.
- Familiarity with operational governance and service delivery management frameworks.
- Previous leadership or people management experience.
- Start date: ASAP
- Duration: until 31/12/2026 with possibility of extension
- Work regime: Full-time
- Location: Mechelen
- Working model: Onsite (Full-time presence required)
- Contract: open to both permanent employees and freelancers
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