Business Analyst Assets Service

Business Analyst Assets Service – NL & FR

Sector: Energy & Utilities – Digital Transformation / Asset Management

Seniority Level: Medior

Start Date: 2 November 2026

End Date: 31 December 2027

Work Arrangement: Full-time | Hybrid (2-3 days onsite)

Languages: Dutch, French and English – Excellent proficiency required

About the Assignment

We are looking for an experienced Business Analyst to support digital transformation initiatives within the Asset Management department of a leading Belgian energy infrastructure organisation.

The assignment focuses on business process optimisation, requirements engineering, digitalisation, automation and operational efficiency in a complex, safety-critical environment.

The successful consultant will bridge business stakeholders, operational teams and IT delivery partners to design efficient processes and translate business needs into practical digital solutions.

The role also contributes to harmonising business processes across departments and international operations.

Key Responsibilities

1. Business Analysis & Requirements Engineering

• Gather, analyse and document business needs and translate them into clear business requirements.
• Define and maintain epics, user stories and acceptance criteria.
• Challenge existing business processes and propose pragmatic improvements.
• Facilitate discussions between business users, functional analysts, architects, project managers and IT teams.
• Ensure requirements are reviewed, aligned and formally validated by relevant stakeholders.

2. Business Process Modelling & Optimisation

• Analyse AS-IS processes and design optimised TO-BE processes.
• Model business processes using BPMN and UML.
• Develop business information models supporting functional requirements.
• Identify opportunities for process standardisation, automation and digitalisation.
• Support process harmonisation across business departments and international teams.

Contribute to initiatives involving:

• Digitalisation and optimisation of electricity network outage planning for maintenance activities.
• Automation of high-voltage network switching and operational workflows.
• Improvement of operational safety processes for field technicians.
• Development of digital processes supporting offshore energy infrastructure maintenance.
• Optimisation of administrative and maintenance workflows, including SAP Plant Maintenance (SAP PM).

4. IT Delivery, Testing & Change Management

• Review and validate functional analyses prepared by IT teams.
• Participate in solution testing and release validation.
• Support business acceptance and ensure solutions meet operational requirements.
• Prepare training materials and deliver end-user training.
• Support organisational change and user adoption using established change management methodologies.
• Provide post-implementation support to business users.

Mandatory Requirements

• Minimum 5 years of relevant Business Analyst experience, including business needs identification, requirements definition and business process modelling.
• Master's degree in a technical or economic discipline, or equivalent professional experience.
• Excellent proficiency in Dutch, French and English, both written and spoken.
• Knowledge of BPMN and UML for business process modelling.
• Demonstrated experience translating business needs into structured requirements and user stories.
• Strong analytical thinking, problem‑solving and stakeholder management skills.
• Ability to challenge business requirements and facilitate consensus among stakeholders.
• Excellent communication, planning and organisational capabilities.
• Ability to work independently and collaboratively in multidisciplinary teams.
• Customer‑oriented, adaptable and comfortable operating in complex environments.

Preferred Skills & Experience

• Experience with Enterprise Architect (EA), Jira and TFS/Azure DevOps.
• Previous exposure to the electricity, energy or utilities sector.
• Knowledge of industrial asset maintenance and asset management processes.
• Familiarity with SAP Plant Maintenance (SAP PM), particularly for administrative and maintenance process optimisation. Willingness to learn SAP PM is acceptable.
• Experience in process automation, operational digitalisation or large‑scale business transformation.
• Understanding of safety‑critical operational environments and maintenance workflows.